Do you have a waiting list?
We don’t have a waiting list – once the race is full, the only way to get in is via our official charities if they have places left.
I paid by Klarna, when will my next payment be due?
Your agreement is with Klarna, please check your individual account with them.
I can no longer take part - what options do I have?
If you notify us more than 37 days before the event (before 02/06/2023) we have options for you to choose from;
Please note – if your entry is a charity entry or one which has already been deferred / transferred, these options do not apply. If you have paid by Klarna, your options may depend on whether you have completed all your payments.
The partial refund until 37 days is £85.
If you decide that you need to withdraw later than 37 days before the event, unfortunately it is too close to the event for us to do anything other than remove you from the start list and refund any extras like Parking if they have not been issued. If you are ill or injured, you may be eligible for Free Protection Insurance offered by our booking partner, Lets Do This. Please contact them directly at Support@LetsDoThis.com
Can I defer my entry to 2024?
The option to defer to the SAME event in 2024 is only available if you entered the event within the first 90 days of the event launching (before 14/11/2022).
To request a deferral, you must notify us in writing (email@example.com) more than 37 days before the event (02/06/2023), requests made after this date cannot be accepted.
When you defer, you waive the right to further changes or refunds. Additional terms may apply – see the full Terms and Conditions for details.
Can I transfer my entry to another event in 2023?
If you notify us in writing (firstname.lastname@example.org) more than 37 days before the event (02/06/2023), we can offer an option to transfer to a different race within the 2023 season (subject to capacity, excludes Outlaw Half Nottingham).
If you entered more than 90 days after the event launch (after 14/11/2022), you will need to pay a £25 admin fee prior the deadline to secure the transfer completion by calling the office (01522 699 956).
When you transfer, you waive the right to further changes or refunds. Additional terms and race fees may apply – see the full Terms and Conditions for details.
Can I sell my place to a friend?
Sorry but we cannot allow transfers between athletes under any circumstances.
Can I change my Individual entry to a Relay?
If you notify us more than 37 days before the event (by 02/06/2023), we can offer an option to change your entry to a Relay place. So e.g. if you have an injury which prevents you from running, you could team up with someone else.
A fee will apply to cover the additional racers and the administration – £40 for Outlaw Half Events, £50 for Outlaw Nottingham (the Full) – you can pay this by calling the office (01522 699 956) before the deadline. Additional terms may apply – see the full Terms and Conditions for details.
Can I change my Relay entry to an Individual entry?
If you notify us more than 37 days before the event (by 02/06/2023), a Relay Team Entry can be converted to one Individual Entry i.e. one Relay team member can convert their place to an Individual race and the other one/two relay team members will not race.
No refunds are payable on the initial registration fee. Additional terms may apply – see the full Terms and Conditions for details for details.
Can I enter as a relay team and how many team members do I need.
Yes, you can enter a relay team at all Outlaw Triathlon Series events. This can be a team of 2 or 3.
Can I change my relay team members?
Yes, you can change the details of Relay team members up to 16 days before the event (23/06/2023).
Is there an elite wave I can enter?
There are no elite waves at Outlaw events. We award prizes for the overall fastest athletes, but this is not dependent on any professional or elite status.
Pre Event Information
Are there separate Age Group categories & awards?
Prizes will be awarded for standard age groups e.g. 25-29 years, 30-34 years and so on. Please note that your age group is decided based on your age on 31/12/2023 (NOT your age on race day).
How do I find the venue?
The entrance to the campsite can be found via The Golden Gates at this what3words address: ///last.upsetting.frosted
From here follow the signage to campsite check in.
Car Park Entrance:
The entrance to the event car park is via The North Gate at this what3words Address: ///foresight.sulked.observe
From here follow the signage and direction of the Parking Stewards.
Download what3words for iPhone users and Android users.
Can I camp onsite?
Yes, we build a bespoke camp site at the venue. There will be pitches suitable for tents and motorhomes and you can also book an electric hook up if you need it. There is a maximum of 6 people per pitch with 2 people included in the pitch fee. Well behaved dogs are welcome but must be kept on a lead at all times.
The link to book is on the event overview page. There is also a dedicated Camping page with information and links to book for all of the events.
What other accommodation is available?
There are a range of other accommodation options in the local area – it is a popular holiday destination so you are advised to book well in advance to secure somewhere.
When/how will I receive my race pack?
Race packs will all be available to collect at the Registration marquee on Saturday in the Event Village, before you rack your bike. Specific opening times will be communicated nearer the event date in your Race Information.
Please remember to bring photo ID with you (a photo on your phone is fine as long as all relevant details are visible). No ID, No Race Pack.
When do I have to rack my bike?
All bike racking will take place on Saturday only and generally will close around 4pm. There are no other options and you will not be able to rack on race morning.
You will need to Register first and put on your wrist band and bike stickers before you can rack. There is no access to Transition without your wristband and you must keep it on until you have removed all your belongings after the race. Specific opening times will be communicated nearer the event date in your Race Information.
Do I leave other items in transition overnight and can I cover my bike?
You only need to rack your bike the day before the race, all other items can be brought into transition on race morning. You can cover your bike if you wish to however covers can turn bikes into sails, so please consider this. We will remove covers (or any other items left on bikes) if they present a danger.
There is no access to Transition without your wristband and you must keep it on until you have removed all your belongings after the race.
Are there route maps available and can I train on the course?
Yes, the course maps are available for you to download from our website however please be aware that you will not have access to all parts of the course in advance of race day. Some sections are on private land and and we ask you to respect the owners privacy. Please do not attempt to access the lake or sections of the route which are normally closed to public access.
When training on the course, please be cautious and mindful that on race day we have specific traffic management in place to make it safer for you.
It is possible that our published routes may be subject to change, however we are confident that these are the routes that will be used.
Can I swim in the lake prior to the race?
Sorry, there are no opportunities to swim in the lake prior to the event. The lake is on private land and we ask you to respect the owners privacy.
What temperature will the Lake be?
This is entirely dependent on the weather in the preceding weeks. We will not know definitively until the temperature is measured on the morning of the event.
Can I swim without a wetsuit?
No. Wetsuits are always compulsory for Outlaw events. You can wear a sleeveless wetsuit, but you must wear one. No wetsuit, no race, no exceptions.
How hilly is the bike course and what type of bike would you recommend?
The course is mostly flat with some undulating sections. Road & TT bikes are suitable. Please check the course information on the website for details of the route and profile.
What is the terrain on the run and what shoes do you recommend?
The run is undulating and mainly takes place on paths and well maintained trails. Most athletes wear road shoes, but if it’s very wet, you may wish to consider trail shoes. Please check the course information on the website for details of the route and profile.
Can I train on the run course prior to the race?
Most of the course is accessible. We can recommend the local Holkham Parkrun if you’d like to see the venue in advance.
Are there cut-off times for each section?
Yes, to ensure the smooth & safe organisation of the event, we have some specific cut-off times. All of the cut-off times are based on your start time. You need to be ahead of the cut off at all times, you will not be able to rely on catching time up later in the course. If you are behind you will be asked to leave the race.
Swim Cut Off – 1 hour 10 minutes with a further 10 minutes allowed to reach bike mount.
Bike Finish Cut-Off – 5 Hours 20 Mins (including your swim time). Within the bike section there is an additional cut off at 33 miles of 3 hours 45 mins.
Run Finish – 9 Hours Total.
Do people miss the cut off times, and if so, what happens to them?
Unfortunately some people do miss the cut offs and we have to remove them from the race before they finish.
You must be ahead of the cut offs at every stage of the race – if you miss one, you will not be allowed to continue on the assumption that you can make up time later in the course.
If you miss a cut off you will not be allowed to continue and you will either need to make your own way back to transition or we will transport you back to the venue if required.
Event Day Infomation
What time does the event start?
The race will start with the first competitors setting off at 6am. You will need to check your race information nearer the time for your individual start time.
Are there changing and transition tents?
No, not for this race. Your race equipment must be stored by your bike. Additional kit will either be held in a bag storage area or next to your bike depending on the latest race regulations or you can leave it with your supporters.
Please keep all bags a reasonable size ei.e. airline cabin baggage size.
Can I carry a mobile phone on the course?
You can carry mobile phone, but it must not be used in any distractive manner during the race. You must not play music on it or use it to take photos or recordings during the event. Headphones, of any kind, are not allowed under BTF rules.
What are the common mistakes made by competitors?
Failing to read the Race Information is the biggest issue we come across. Many athletes could reduce their stress and errors by taking the time to read the Race Information fully. Even if you have done the race before, there may be changes to how it is being run this year. Please read your Race Information carefully when you get it so you know how everything will work. We also offer athletes the chance to join in a Q&A with the Race Director.
Other issues athletes encounter include:
· Not bringing photo ID to collect their Race Pack.
· Not making plans to rack their bike on Saturday and thinking you can do it on Race day (you can’t).
· Not knowing where their stuff is in transition. Make sure to visualise your run out of the water and how to locate your bike, same again for T2.
· Not arriving early enough. Remember there is a lot to do before a race, there will be queues for toilets and it may be some distance to the swim start.
When should I eat on the morning of the race?
Everyone should have developed (and practiced!) their own strategy during training, but most competitors have their breakfast around two to three hours before the start and then drink to ensure they are hydrated. You may find it helpful to eat something small or take a gel or two 15-30mins before your race start.
What nutrition do you have on the course?
High 5 is our on-course nutrition partner.
At the Bike Feed Station there will be High5 Energy Source or Water and High 5 Energy gels available.
Feeds stations on the Run course will have a selection from High5 Energy Drink, High5 Zero , flat cola, water, High5 IsoGels and High5 IsoGels Caffeine (mixed flavour) and bananas.
Where should I start on the swim?
You will be allocated a swim start time based on the information you provide – the start will be a time trial format where you start in pairs or smaller wave groups, this will be confirmed in your Race Information. Please ensure that you arrive to the swim start at the allocated time.
You do not have to dive in races where a diving start is allowed – you will be able to jump or slide into the water if you prefer. If you are a nervous swimmer or find that you are being overtaken, you may find it better to position yourself to the side of the main racing line.
How many feed stations are there & where are there?
Details of feed station locations will be communicated nearer the time however we aim to provide regular and frequent opportunities for our athletes on the bike and the run.
How do competitors get a penalty or DQ in the race?
You can only receive a penalty or disqualification from a BTF Official. To avoid being disqualified or penalised, ensure you are familiar with the BTF rules and follow them at all times e.g.
· Do not cross the centre line of the road (ride on the correct side at all times), especially when cornering.
· Do not urinate in public, there are plenty of toilets at all feed stations on the course and in transition.
· Don’t ride dangerously, please ensure that you adhere to the Highway Code.
· Don’t behave in a rude or aggressive manner.
· Don’t draft – ensure you keep your distance from other riders. Once you pass someone it is their responsibility to drop back. There are motorbike referees on the course.
· Do not drop litter!
What can family do while I am racing?
Holkham Hall is a major attraction in the area and has lots of things to do. You can walk around the venue, spotting lots of wildlife and watching the deer. There are four cafes, bike hire and a children’s playground. The beach is a couple of miles walk from the transition area.
On race day, there is a great atmosphere at the venue and spectators get to see you multiple times during the run as well as cheer the other competitors, there will also be the event expo and food outlets to visit.
Is there WiFi at the venue?
There is wifi available in various locations however general phone signal on site can be patchy. We would recommend visiting the café & getting online at the same time.
Is there any live tracking?
Yes, we will have an athlete tracker. The link to the tracker will be available from our website in the immediate lead up to the race. We also have various live social media updates. Please note that this is not precise tracking but an average pace based on your time recorded at fixed points on the course.
Can I bring my dog?
Yes, dogs are welcome on the race site but they must stay on a lead.
I have a question that isn’t answered in the FAQs, how can I contact you?
Email us at email@example.com or call on 01522 699950.
Please note that the office will close 4pm Wednesday before the race weekend, after this point you will only be able to reach us via Facebook or at Enquiries on site.